Our Vision, Mission & Values

 

Vision

Our vision is to create a vibrant and inclusive community where residents thrive, and our staff are celebrated for their dedication to improving the quality of life for all. We strive to make a meaningful difference in the lives of our residents through innovative, person-centred care and continuous improvement. 

Mission

At Bushland Health Group, our mission is to enhance the quality of life for our residents by providing exceptional care and service. We are dedicated to fostering a compassionate and supportive environment where every resident feels valued, respected, and empowered. 

Core Values

Our commitment to excellence is driven by the following core values:

  • Respect: We honour the rights, dignity, values, and beliefs of our residents and their families.

  • Compassion: We provide empathetic, personalized care that addresses the physical, emotional, and spiritual needs of our residents.

  • Integrity: We adhere to ethical principles and comply with all regulatory standards, ensuring transparency and accountability in all our operations.

  • Collaboration: We involve residents, families, and staff in decision-making processes to enhance care and services.

  • Innovation: We continuously seek to improve our services through feedback, research, and the adoption of best practices.

 

Objectives

Bushland Health Group is committed to:

  • Ensuring the environment feels like home and residents have the autonomy to make choices about their daily lives and care.

  • Providing training and professional development for our staff to maintain the highest standards of care.

  • Safeguarding the privacy and confidentiality of residents and their representatives.

  • Addressing and resolving feedback promptly through our Continuous Quality Improvement Plan.

  • Promoting a positive perception of aged care within the community by demonstrating excellence and compassion in everything we do.

Philosophy

We believe in a holistic approach to care that emphasizes the strengths and abilities of our residents. Our person-centred care model empowers residents to make informed decisions about their care and lifestyle. By fostering a supportive and inclusive environment, we help residents maintain their physical, emotional, and spiritual well-being.

Bushland Health Group is dedicated to upholding the principles of resident autonomy, dignity, and respect as outlined in the Aged Care Accreditation Standards and the Commonwealth of Australia Charter of Aged Care Rights. We actively seek and value the input of our residents to ensure their care is tailored to their individual needs and preferences.

Our mission is not just to care for our residents but to create a community where they can feel connected and live fulfilling lives.

By focusing on these principles and actions, Bushland Health Group reassures prospective residents and their families that they are making the right decision in choosing a compassionate, respectful, and high-quality care environment.